Party Food Ordering Deadlines at Off The Wall Kids — When to Submit Your Party Food Order (London)
You booked the party. Pizza and platters are on the mental checklist somewhere between socks, waivers, and Grandma's cake receipt.
Here are the **food ordering deadlines** for birthday parties at Off The Wall Kids (**539 First St, East London**, Argyle near Fanshawe College) — and why we push them even though staff can often adjust your order when you arrive.
Party food policy: offthewallkids.ca/kids-activities-blog/birthday-party-food-at-off-the-wall-kids-outside-food-cakes-allergies
Concession menu: offthewallkids.ca/menu
Manage your party policies: offthewallkids.ca/manage-your-party
"The deadlines — plain and simple"
**Breakfast platters, hot dog platters, Doritos bowls, and fresh fruit or vegetable trays:** Submit by **Wednesday at 2:00 p.m.**
**Saturday, Sunday, and Monday parties — complete food order:** Submit by **Friday at 2:00 p.m.**
**Tuesday through Friday parties — food order changes:** Due by **2:00 p.m. the day before** your party.
After these cutoffs, **call the facility** — **519-914-0551**. Staff are **not monitoring email after Friday at 2:00 p.m.** during busy stretches. If you email late on a weekend, we normally will not see it in time.
"How to submit your order"
You can order through **Bookeo** (preferred), **email** info@offthewallkids.com, **phone**, or in person. We prefer orders through **Bookeo** when your booking allows it: bookeo.com/off_the_wall_bookings
**Gluten-free and dairy-free party food** follows the **same deadlines**. Notify allergies **as soon as possible** by email to **info@offthewallkids.com** so the kitchen can plan.
"What if I miss a deadline?"
We still **verify your food order with party parents when you arrive** — you can add items, make changes, or submit an order at that moment if nothing was sent yet.
That said, missing deadlines — especially **Wednesday for platters** or **not submitting any order at all** — causes real kitchen delays on party day. We publish these timelines because on-time orders keep your pizza and platters on schedule for the next family in the room after yours.
"The Monday-before-party contact"
A common call: *"I have not heard from you since my booking was approved."*
We typically reach out on the **Monday before your party** by **email** to confirm food. If we do not hear back, we **call**. That is the standard touchpoint — not weeks out.
After-booking checklist: offthewallkids.ca/kids-activities-blog/manage-birthday-party-online-bookeo-off-the-wall-kids-london
"Food credit reminder"
Your package **food credit is not pre-subtracted** from what you order. Your bill reflects what you actually ordered, **then the credit is applied at the end**. Adding food increases the total first — then the credit comes off. That surprises some hosts the first time.
Party cost guide: offthewallkids.ca/kids-activities-blog/what-does-a-kids-birthday-party-cost-in-london-ontario
Food ordering rapid-fire
Wednesday 2pm? **Platters and breakfast/hot dog/Doritos/fruit/veg trays.** Friday 2pm? **Full order for Sat–Mon parties.** Day before 2pm? **Tue–Fri party changes.** Prefer to order via? **Bookeo.** Missed deadline? **Call 519-914-0551 — do not rely on email after Friday 2pm.**
Book a party: offthewallkids.ca/kids-birthday-parties-london-ontario
More **things to do in London** with kids: offthewallkids.ca/things-to-do-with-kids-london-ontario